If you have been issued a credit note, these will appear on your next invoice, usually at the bottom, as seen in the example below.

If you are requesting a credit note for damaged, missing or inedible products, in line with our Terms & Conditions:

• You must raise this to us within 24 hours
• Credit Notes won't be issued for preference, taste, or ripeness expectations where the product is fit for consumption, incorrect storage or handling after delivery, delayed unpacking or minor cosmetic imperfections that do not affect usability

To raise a credit request, please click here to get in touch.