How to pause an order
Last updated: Jun 17, 2026
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To pause your order, you can login to your account on our CRM by clicking here.
Alternatively, you can get in touch with our team by clicking here or calling us on 0330 202 1200.
As stated in our Terms & Conditions, all pause requests require a minimum of two days notice prior to the next scheduled delivery.
Requests received inside this window cannot be guaranteed and may take effect from the following delivery cycle.
Please note, any changes requested after cut-off may still be chargeable.

